This notice explains how Claudia’s Canine Coaching uses and protects your personal data, and outlines your rights. It is provided in accordance with Articles 13 and/or 14 of the UK General Data Protection Regulation (UK GDPR).

 

Your Personal Data

 

We may collect and process the following personal data:

 

* Owner’s name

* Address (including postcode)

* Contact telephone number

* Email address

* Dog’s name

* Dog’s breed

* Kennel Club registration details (where applicable)

* Individual photographs (owner and/or dog)

* Dog’s microchip details (where relevant)

 

Recipients of Your Data

 

Your personal data may be shared with the following organisations where necessary:

 

* The Kennel Club (for registrations, results, or achievements)

* Our business insurance providers

* Photographs may be published on Claudia’s Canine Coaching’s website and official social media pages (e.g. Facebook and Instagram)

 

We will never sell your data to third parties.

 

Purpose of Processing

 

We process your personal data for the following purposes:

 

* To maintain accurate records of class attendance, bookings, and any credits

* To hold contact details for insurance and safety requirements

* To communicate with you regarding training sessions, availability, or events

 

 

Data Retention

 

Your personal data will be retained as follows:

 

* Application records and associated files (including text messages, emails, feedback, and notes) will be securely deleted **six (6) years after the end of your most recent training session or class**.

 

Your data is stored securely using a cloud-based file storage system with appropriate safeguards in place.

 

Your Rights

 

Under UK GDPR, you have the right to:

 

* Request information about how your personal data is processed

* Request a copy of the personal data we hold about you

* Request that your data be provided in a structured, commonly used, and machine-readable format (data portability)

* Request the erasure of your personal data where there is no lawful reason for us to continue processing it

* Object to the processing of your personal data in certain circumstances

 

You can request access to your personal data by emailing:

Hello.claudiacaninecoaching@gmail.com

 

Requests may take up to **four weeks** to process.

 

Marketing Communications

 

* Your data is **not shared with third parties for marketing purposes**.

* Claudia’s Canine Coaching may occasionally contact you by text or email regarding class availability, training opportunities, or upcoming events.

* You may object to receiving these communications at any time.

 

Please note: if you object to essential data processing, we may be unable to continue providing training services.

 

Complaints

 

If you believe your personal data has been misused or mishandled, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 0303 123 1113

Email: [casework@ico.org.uk](mailto:casework@ico.org.uk)

 

This does not affect your right to seek legal redress through the courts.